{"id":5958,"date":"2021-08-09T14:53:24","date_gmt":"2021-08-09T11:53:24","guid":{"rendered":"https:\/\/monbebe.gr\/?page_id=5958"},"modified":"2021-08-12T13:34:57","modified_gmt":"2021-08-12T10:34:57","slug":"faq","status":"publish","type":"page","link":"https:\/\/monbebe.gr\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5958\" class=\"elementor elementor-5958\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-776a52a7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"776a52a7\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-36ba05fd\" data-id=\"36ba05fd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b6be41c elementor-widget elementor-widget-wl-faq\" data-id=\"b6be41c\" data-element_type=\"widget\" data-widget_type=\"wl-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t                \n            <div class=\"htwoolentor-faq htmove-icon-pos-after\" id=\"htwoolentor-faq-b6be41c\" data-settings=\"{&quot;showitem&quot;:false}\" >\n                                            <div class=\"htwoolentor-faq-card\">\n                                <div class=\"htwoolentor-faq-head\"><span class=\"htwoolentor-faq-head-text\">How can I order through the e-shop?<\/span> <span class=\"htwoolentor-faq-head-indicator\"><\/span><\/div>                                <div class=\"htwoolentor-faq-body\">\n                                    <div class=\"htwoolentor-faq-content\">\n                                    <p>Check <span style=\"text-decoration: underline\"><a href=\"https:\/\/monbebe.gr\/en\/tropos-parangelias\/\">here<\/a><\/span> a nice video of how to place an order through our e-shop.<\/p>                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                        <div class=\"htwoolentor-faq-card\">\n                                <div class=\"htwoolentor-faq-head\"><span class=\"htwoolentor-faq-head-text\">How can I pay for my online purchases?<\/span> <span class=\"htwoolentor-faq-head-indicator\"><\/span><\/div>                                <div class=\"htwoolentor-faq-body\">\n                                    <div class=\"htwoolentor-faq-content\">\n                                    <p>You can choose one of the following ways of trading:<\/p><ul><li>Payment by COD method<\/li><li>Payment by Card (Visa, Visa Electron, MasterCard, Maestro)<\/li><li>Direct deposit to a Bank Account (Alpha Bank)<\/li><\/ul><p>\u0393\u03b9\u03b1 \u03c0\u03b5\u03c1\u03b9\u03c3\u03c3\u03cc\u03c4\u03b5\u03c1\u03b5\u03c2 \u03c0\u03bb\u03b7\u03c1\u03bf\u03c6\u03bf\u03c1\u03af\u03b5\u03c2 \u03bc\u03c0\u03bf\u03c1\u03b5\u03af\u03c4\u03b5 \u03bd\u03b1 \u03bc\u03c0\u03b5\u03af\u03c4\u03b5\u00a0<a href=\"https:\/\/monbebe.gr\/en\/tropoi-pliromis\/\">LINK<\/a><\/p>                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                        <div class=\"htwoolentor-faq-card\">\n                                <div class=\"htwoolentor-faq-head\"><span class=\"htwoolentor-faq-head-text\">How do I know if my order has been placed?<\/span> <span class=\"htwoolentor-faq-head-indicator\"><\/span><\/div>                                <div class=\"htwoolentor-faq-body\">\n                                    <div class=\"htwoolentor-faq-content\">\n                                    <p>\u039c\u03b5 \u03c4\u03bf \u03c0\u03bf\u03c5 \u03b8\u03b1 \u03bf\u03bb\u03bf\u03ba\u03bb\u03b7\u03c1\u03ce\u03c3\u03b5\u03b9\u03c2 \u03c4\u03b7\u03bd \u03c0\u03b1\u03c1\u03b1\u03b3\u03b3\u03b5\u03bb\u03af\u03b1 \u03c3\u03bf\u03c5, \u03b8\u03b1 \u03bb\u03ac\u03b2\u03b5\u03b9\u03c2 \u03b1\u03c5\u03c4\u03cc\u03bc\u03b1\u03c4\u03b1 \u03ad\u03bd\u03b1 e-mail \u03c4\u03bf \u03bf\u03c0\u03bf\u03af\u03bf \u03b8\u03b1 \u03c3\u03b5 \u03b5\u03bd\u03b7\u03bc\u03b5\u03c1\u03ce\u03bd\u03b5\u03b9 \u03cc\u03c4\u03b9 \u03bb\u03ac\u03b2\u03b1\u03bc\u03b5 \u03c4\u03b7\u03bd \u03c0\u03b1\u03c1\u03b1\u03b3\u03b3\u03b5\u03bb\u03af\u03b1 \u03c3\u03bf\u03c5 \u03ba\u03b1\u03b9 \u03cc\u03c4\u03b9 \u03c4\u03b7\u03bd \u03ad\u03c7\u03bf\u03c5\u03bc\u03b5 \u03ba\u03b1\u03c4\u03b1\u03c7\u03c9\u03c1\u03ae\u03c3\u03b5\u03b9. \u0391\u03c5\u03c4\u03cc, \u03b1\u03c1\u03ba\u03b5\u03af \u03b3\u03b9\u03b1 \u03bd\u03b1 \u03ba\u03b1\u03c4\u03b1\u03bb\u03ac\u03b2\u03b5\u03b9\u03c2 \u03c0\u03c9\u03c2 \u03b1\u03ba\u03bf\u03bb\u03bf\u03cd\u03b8\u03b7\u03c3\u03b5\u03c2 \u03c3\u03c9\u03c3\u03c4\u03ac \u03c4\u03b1 \u03b2\u03ae\u03bc\u03b1\u03c4\u03b1 \u03ba\u03b1\u03b9 \u03cc\u03c4\u03b9 \u03c3\u03b5 \u03bb\u03af\u03b3\u03b5\u03c2 \u03b7\u03bc\u03ad\u03c1\u03b5\u03c2 \u03b7 \u03c0\u03b1\u03c1\u03b1\u03b3\u03b3\u03b5\u03bb\u03af\u03b1 \u03b8\u03b1 \u03b2\u03c1\u03af\u03c3\u03ba\u03b5\u03c4\u03b1\u03b9 \u03ba\u03bf\u03bd\u03c4\u03ac \u03c3\u03bf\u03c5.<\/p>                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                        <div class=\"htwoolentor-faq-card\">\n                                <div class=\"htwoolentor-faq-head\"><span class=\"htwoolentor-faq-head-text\">What is the shipping cost?<\/span> <span class=\"htwoolentor-faq-head-indicator\"><\/span><\/div>                                <div class=\"htwoolentor-faq-body\">\n                                    <div class=\"htwoolentor-faq-content\">\n                                    <p>The shipping charge is calculated and suggested in the order form. The products are always accompanied by the corresponding documents. The customer has the opportunity to choose the type of document he wants (retail receipt or invoice), by filling in the corresponding field of the website.<\/p><p>Orders within Greece cost 3.5 euros, while for orders over 35 \u20ac the shipment is <strong>\u03b4\u03c9\u03c1\u03b5\u03ac\u03bd<\/strong> \u03c3\u03b5 \u03cc\u03bb\u03b7 \u03c4\u03b7\u03bd \u0395\u03bb\u03bb\u03ac\u03b4\u03b1.<\/p><p>Payment by cash on delivery is charged 2 \u20ac.<\/p><p>For all orders, packaging costs are free for all of Greece.<\/p><p>The company reserves the right not to send goods to countries that are not allowed by internal conditions<br \/><br \/>For more info, check the following <a href=\"https:\/\/monbebe.gr\/en\/tropoi-apostolis\/\">LINK<\/a><\/p>                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                        <div class=\"htwoolentor-faq-card\">\n                                <div class=\"htwoolentor-faq-head\"><span class=\"htwoolentor-faq-head-text\">I want to return my order, what is the procedure?<\/span> <span class=\"htwoolentor-faq-head-indicator\"><\/span><\/div>                                <div class=\"htwoolentor-faq-body\">\n                                    <div class=\"htwoolentor-faq-content\">\n                                    <p>In any case, you should contact us in one of the following ways and we will inform you of all the details:<\/p><p>By phone: <a href=\"tel:+30 22410 94507\">+30 22410 94507<\/a><br \/>Via e-mail: <a href=\"mailto:info@monbebe.gr\">info@monbebe.gr<\/a><\/p>                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                        <div class=\"htwoolentor-faq-card\">\n                                <div class=\"htwoolentor-faq-head\"><span class=\"htwoolentor-faq-head-text\">Who can I contact for more information?<\/span> <span class=\"htwoolentor-faq-head-indicator\"><\/span><\/div>                                <div class=\"htwoolentor-faq-body\">\n                                    <div class=\"htwoolentor-faq-content\">\n                                    <p>For any clarification, delay, question, comment regarding our online store you can contact by mail at <a href=\"mailto:info@monbebe.gr\">info@monbebe.gr<\/a>\u00a0or by phone at +30 22410 94507<\/p>                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                        <\/div>\n        \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u03a0\u03ce\u03c2 \u03bc\u03c0\u03bf\u03c1\u03ce \u03bd\u03b1 \u03c0\u03b1\u03c1\u03b1\u03b3\u03b3\u03b5\u03af\u03bb\u03c9 \u03bc\u03ad\u03c3\u03c9 \u03c4\u03bf\u03c5 e-shop; \u0394\u03b5\u03af\u03c4\u03b5 \u03b5\u03b4\u03ce \u03bc\u03b5 \u03ad\u03bd\u03b1 \u03c9\u03c1\u03b1\u03af\u03bf \u03b2\u03af\u03bd\u03c4\u03b5\u03bf \u03c0\u03c9\u03c2 \u03bc\u03c0\u03bf\u03c1\u03b5\u03af\u03c4\u03b5 \u03bd\u03b1 \u03c0\u03c1\u03b1\u03b3\u03bc\u03b1\u03c4\u03bf\u03c0\u03bf\u03b9\u03ae\u03c3\u03b5\u03c4\u03b5 \u03bc\u03b9\u03b1 \u03c0\u03b1\u03c1\u03b1\u03b3\u03b3\u03b5\u03bb\u03af\u03b1 \u03bc\u03ad\u03c3\u03c9 \u03c4\u03bf\u03c5 \u03bd\u03ad\u03bf\u03c5 \u03bc\u03b1\u03c2 e-shop. \u039c\u03b5 \u03c0\u03bf\u03b9\u03cc\u03bd \u03c4\u03c1\u03cc\u03c0\u03bf \u03bc\u03c0\u03bf\u03c1\u03ce \u03bd\u03b1 \u03c0\u03bb\u03b7\u03c1\u03ce\u03c3\u03c9 \u03b3\u03b9\u03b1 \u03c4\u03b9\u03c2 online \u03b1\u03b3\u03bf\u03c1\u03ad\u03c2 \u03bc\u03bf\u03c5; \u039c\u03c0\u03bf\u03c1\u03b5\u03af\u03c2 \u03bd\u03b1 \u03b4\u03b9\u03b1\u03bb\u03ad\u03be\u03b5\u03b9\u03c2 \u03ad\u03bd\u03b1\u03bd \u03b1\u03c0\u03bf \u03c4\u03bf\u03c5\u03c2 \u03c0\u03b1\u03c1\u03b1\u03ba\u03ac\u03c4\u03c9 \u03c4\u03c1\u03cc\u03c0\u03bf\u03c5\u03c2 \u03c3\u03c5\u03bd\u03b1\u03bb\u03bb\u03b1\u03b3\u03ae\u03c2: \u03a0\u03bb\u03b7\u03c1\u03c9\u03bc\u03ae \u03bc\u03b5 \u03c4\u03b7\u03bd \u03bc\u03ad\u03b8\u03bf\u03b4\u03bf \u03c4\u03b7\u03c2 \u0391\u03bd\u03c4\u03b9\u03ba\u03b1\u03c4\u03b1\u03b2\u03bf\u03bb\u03ae\u03c2 \u03a0\u03bb\u03b7\u03c1\u03c9\u03bc\u03ae \u03bc\u03ad\u03c3\u03c9 \u039a\u03ac\u03c1\u03c4\u03b1\u03c2 ( Visa, [&hellip;]<\/p>\n<div class=\"blog-share-comment\"><a class=\"readmore\" href=\"https:\/\/monbebe.gr\/en\/faq\/ \">Read More<\/a><\/p>\n<div class=\"blog-share\"><span>Share :<\/span><\/p>\n<div class=\"share-social\">\n<ul>\n<li><a class=\"facebook\" target=\"_blank\" href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/monbebe.gr\/en\/faq\/\"><i class=\"fab fa-facebook\"><\/i><\/a><\/li>\n<li><a class=\"twitter\" target=\"_blank\" href=\"http:\/\/twitter.com\/intent\/tweet?text=FAQ&#038;url=https:\/\/monbebe.gr\/en\/faq\/\"><i class=\"fab fa-twitter\"><\/i><\/a><\/li>\n<li><a class=\"pinterest\" target=\"_blank\" href=\"http:\/\/pinterest.com\/pin\/create\/bookmarklet\/?media=&#038;url=https:\/\/monbebe.gr\/en\/faq\/&#038;is_video=false&#038;description=FAQ\"><i class=\"fab fa-pinterest\"><\/i><\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-5958","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.12 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - Mon Bebe<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/monbebe.gr\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Mon Bebe\" \/>\n<meta property=\"og:description\" content=\"\u03a0\u03ce\u03c2 \u03bc\u03c0\u03bf\u03c1\u03ce \u03bd\u03b1 \u03c0\u03b1\u03c1\u03b1\u03b3\u03b3\u03b5\u03af\u03bb\u03c9 \u03bc\u03ad\u03c3\u03c9 \u03c4\u03bf\u03c5 e-shop; 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